In Brief: cd33 io takes your privacy seriously. We never sell your information to third parties. Please read this policy in full so you have complete clarity on how your data is handled.
Introduction & Scope
Welcome to cd33 io. This privacy policy applies to everyone who uses the cd33 io platform. We believe your personal information belongs to you, and protecting it is our responsibility.
Cd33 io follows internationally recognized privacy standards. Our privacy policy is fully aligned with global data protection regulations. By using the cd33 io website, app, or any of our digital services, this privacy policy automatically applies to you.
- This policy applies to all registered members and visitors.
- This policy applies to all interactions with cd33 io.
- Third-party links are governed by their own privacy policies.
- For any questions about our Privacy Policy, please reach out to our support team.
What Information We Collect
Cd33 io only collects information necessary to provide our services. We do not gather excessive or unnecessary data. Below is a breakdown of the types of information we collect:
| Data Type | Example | Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | KYC Verification |
| Contact Information | Phone number, email | Account Management |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Technical Information | IP address, device information, browser | Security |
| Usage Data | Betting history, login times | Service Improvement |
| Cookie Data | Session cookies, preference data | Experience Improvement |
Cd33 io collects information directly from you (registration forms, KYC submissions), automatically (cookies, log files), and from third parties (payment gateway verification).
How Your Information Is Used
Cd33 io uses collected data only for specific, defined purposes. Your information is never used in any way that violates your privacy.
Primary Use:
- To create and manage your account.
- For processing financial transactions.
- For age and identity verification (KYC).
- To provide customer support and resolve issues.
- To prevent money laundering and fraud (AML Policy).
Secondary Use (for member benefit):
- To send you personalized promotions and bonus offers.
- To improve and enhance your platform experience.
- To keep you informed about new features and services.
- To ensure the security of the site.
Important: cd33 io never sells your data to advertisers or third parties. Your information is not used for any commercial purpose outside of cd33 io's own services.
Cookies & Tracking Technologies
Cd33 io uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the site functions properly.
Types of Cookies:
- Essential Cookies: Required to maintain your login session. Disabling these cookies will affect site functionality.
- Performance Cookies: Helps us understand which sections of the site are used most.
- Functional Cookies: Remembers your language preferences and settings.
- Analytics Cookies: Helps generate usage statistics for the platform.
You can disable cookies at any time through your browser settings. Please note that disabling certain cookies may limit access to some features on cd33 io.
Sharing Information with Third Parties
Cd33 io may share data with third parties only in limited circumstances and under strict agreements. Any such sharing is solely to improve your experience — never for commercial purposes.
Parties your information may be shared with:
- Payment Processor: bKash, Nagad, Rocket — to process your transactions.
- Identity Verification Services: To complete the KYC process.
- Technology Provider: For server hosting and security services.
- Regulatory Authority: As required by legal obligations.
- Law Enforcement Agencies: By court order.
cd33 io never sells or shares your personal information with advertisers, marketing companies, or data brokers.
Any data shared with third parties is always kept to the minimum necessary. All third parties are contractually bound to uphold cd33 io's privacy standards.
Data Retention Period
Cd33 io does not retain your data longer than necessary. Retention periods vary depending on the type of information:
- Account Information: For the duration of active account and 5 years after closure.
- Financial Transaction Records: 7 years as required by legal obligations.
- KYC Documents: 5 years after account closure.
- Support Contact: 2 years after the issue is resolved.
- Cookies Data: Until the session ends or a maximum of 1 year.
Once the retention period expires, cd33 io securely deletes or anonymizes your data so that you can no longer be identified in any way.
Security Measures
Cd33 io uses international-standard technology and processes to keep your data secure. Our security infrastructure is multi-layered and continuously updated.
- SSL/TLS Encryption: All data transmissions are encrypted.
- Two-Factor Authentication (2FA): An extra layer of protection for your account.
- Firewall Protection: Prevents unauthorized access.
- Secure Data Center: Server infrastructure meeting international standards.
- Regular Security Audits: Vulnerabilities are identified and addressed promptly.
- Staff Training: A team rigorously trained in data handling practices.
In the event of a data breach: In the event of a security breach, cd33 io will notify affected members within 72 hours and take immediate action.
Your Rights
As a cd33 io member, you have a number of rights regarding your data. We respect those rights and are here to help you exercise them.